Reference

Read These Terms Before You Start

These terms set out how your sinardewa account works — what you agree to when you open one, how transactions through DANA, OVO, and GoPay are handled, and what applies when you access our lobby from Indonesia where local law permits.

Account agreementDANA · OVO · GoPayIndonesia accessEligible regions onlyYour rights explained

Explore the Lobby Read FAQ

What These Terms Cover for Your Account

sinardewa Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on sinardewa, you confirm that you have read and accepted these terms in full. They govern every part of your account: how you log in, how deposits and withdrawals are processed through local e-wallets like DANA, OVO, and GoPay, and how your

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account data is handled. Access to our lobby and services depends on your location and is available only where local law and your eligible region permit it. We may update these terms when our services change — when that happens, we will notify you via the
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contact on your account before changes take effect. Continued use of your account after notification means you accept the updated terms. If any part of these terms conflicts with your local regulations, the local rule takes precedence. Players in Jakarta and Bandar Lampung accessing the platform
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via mobile should note that wallet-linked withdrawals require your account to carry a verified e-wallet address before a request is processed. These terms apply to all account types and all device access paths — browser or app.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

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HOW WE PROTECT YOU

How sinardewa Handles Your Account Data

Data You Share With Us

When you open an account, we collect only what is needed to verify your identity and process your DANA, OVO, or GoPay wallet transactions. We do not sell your data to third parties.

Cookie Use on the Platform

Our lobby uses functional cookies to keep your session active and remember your preferred payment method. You can adjust cookie preferences in your browser settings at any time.

Account Security Practices

Your account is protected by OTP verification on every login attempt. If you notice unrecognised access, use the account lock option in settings and contact support immediately.

Requesting Changes or Closure

To update personal details or request full account closure, contact us via the live chat or email shown in your account dashboard. We process data-removal requests in line with applicable local law.

Common Questions About These Terms

These are the questions we hear most when it comes to account terms, access rules, and how your wallet connects to your account. If your question is not here, reach our support team via live chat.

These terms apply to anyone who opens and uses a sinardewa account. Access is available only where local law in Indonesia permits it, and you confirm eligibility when you complete account registration.

We can update terms when our services change, but we will always notify you via your registered account contact before the update takes effect. You have the option to close your account if you do not agree.

Deposits and withdrawals via DANA, OVO, and GoPay are subject to the wallet-linking and verification steps described in your account settings. The terms for each transaction follow both our rules and the wallet provider's own policies.

If our team finds a breach — such as providing false registration details or attempting multiple accounts — we may suspend or close the account. Any pending wallet balance is reviewed case by case under our account rules.

You can request a copy of the data we hold on your account by contacting support via live chat or email. We handle all data requests in line with applicable Indonesian law and respond as promptly as our process allows.

Where any part of these terms is inconsistent with the law in your eligible region, local law takes precedence. We recommend checking whether access to our lobby is permitted under your local regulations before using the account.

Read These Terms Before You Start

Contact Us About Your Terms Questions

How sinardewa Handles Your Account Data

Common Questions About These Terms

01 Who do these terms apply to?

02 Can sinardewa change these terms without notice?

03 How do DANA, OVO, and GoPay fit into these terms?

04 What happens if I break these terms?

05 How do I request a copy of my account data?

06 What if these terms conflict with local law in my region?

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